Terms of Service

1. Acceptance of Terms

By accessing or using TeamCentral ("Service"), operated by TeamCentral at teamcentral.app, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms apply to all users, including organizations and individuals accessing the Service through organizational subdomains (e.g., yourorg.teamcentral.app).

2. Description of Service

TeamCentral provides a suite of business productivity tools, including but not limited to:

• AI-powered meeting transcription and analysis
• Meeting notes querying and search capabilities
• Team scheduling and calendar management
• Google Calendar integration
• Zoom meeting creation and management
• BrandBot AI assistance for brand-related queries
• Other productivity and collaboration tools

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice.

3. Account Registration and Security

3.1 Account Creation

To use the Service, you must create an account by providing accurate and complete information. You agree to:

• Provide truthful, current, and complete registration information
• Maintain and update your information to keep it accurate
• Be at least 13 years old (or 16 in the EU)
• Not create multiple accounts for deceptive purposes

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to:

• Use a strong, unique password
• Notify us immediately of any unauthorized access
• Not share your account credentials with others
• Log out after each session on shared devices

4. Acceptable Use Policy

You agree NOT to use the Service to:

• Violate any laws, regulations, or third-party rights
• Upload malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems or other users' accounts
• Reverse engineer, decompile, or disassemble the Service
• Use automated systems (bots, scrapers) without authorization
• Interfere with or disrupt the Service's operation
• Impersonate others or misrepresent your affiliation
• Collect or harvest user information without consent
• Use the Service for illegal, harmful, or fraudulent activities
• Resell or commercialize the Service without authorization

Violation of this policy may result in immediate termination of your account.

5. Third-Party Integrations

TeamCentral integrates with third-party services including Google Calendar and Zoom. By connecting these services, you agree to:

• Comply with the terms of service of each integrated platform
• Grant TeamCentral necessary permissions to access your data on those platforms
• Understand that we are not responsible for third-party service availability or policies
• Revoke access at any time through your account settings

You can disconnect integrations at any time from your settings page. Disconnecting will remove stored tokens but may affect Service functionality.

6. User Content and Data

6.1 Your Content

You retain ownership of all content you upload or create using the Service ("User Content"), including meeting transcripts, calendar data, and queries. By using the Service, you grant us a limited license to:

• Store and process your User Content to provide the Service
• Use AI systems to analyze and respond to your queries
• Create backups and ensure data availability
• Generate aggregated, anonymized analytics (no personal identification)

6.2 Data Accuracy

You are responsible for the accuracy of data you provide. We are not responsible for errors or omissions in User Content or AI-generated responses.

6.3 Content Deletion

You may delete your content at any time. Upon account deletion, we will remove your User Content from active systems within 30 days, except where retention is required by law.

7. Intellectual Property

7.1 Our Rights

The Service, including its design, features, code, and trademarks, is owned by TeamCentral and protected by copyright, trademark, and other intellectual property laws. You may not:

• Copy, modify, or create derivative works of the Service
• Use our trademarks without written permission
• Remove or alter copyright notices

7.2 Feedback

If you provide feedback, suggestions, or ideas about the Service, we may use them without obligation or compensation to you.

8. Fees and Payments

Certain features of the Service may require payment. By subscribing to paid plans, you agree to:

• Pay all fees as described in our pricing page
• Provide accurate billing information
• Authorize recurring charges if applicable
• Understand that fees are non-refundable except as required by law

We reserve the right to change pricing with 30 days' notice to existing subscribers. Continued use after price changes constitutes acceptance.

9. Disclaimers and Limitations of Liability

9.1 Service Provided "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.2 AI-Generated Content

AI-generated responses may contain errors, inaccuracies, or biases. You are responsible for verifying the accuracy of AI outputs before relying on them for important decisions.

9.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TEAMCENTRAL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF THE SERVICE.

Our total liability to you for all claims shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

9.4 No Guarantee of Availability

We do not guarantee uninterrupted or error-free operation. The Service may be unavailable due to maintenance, technical issues, or third-party service outages.

10. Indemnification

You agree to indemnify and hold harmless TeamCentral, its affiliates, and employees from any claims, losses, or damages arising from:

• Your violation of these Terms
• Your User Content
• Your use of third-party integrations
• Your violation of any laws or third-party rights

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting support or using the account deletion feature in settings.

11.2 Termination by Us

We may suspend or terminate your account at any time, with or without notice, if:

• You violate these Terms
• Your account is inactive for an extended period
• We believe your use poses a security risk
• Required by law or legal process

11.3 Effect of Termination

Upon termination, your right to use the Service immediately ceases. We will delete your data in accordance with our Privacy Policy, except where retention is legally required.

12. Dispute Resolution and Arbitration

12.1 Informal Resolution

Before filing a claim, you agree to contact us at legal@teamcentral.app to attempt to resolve the dispute informally.

12.2 Binding Arbitration

If informal resolution fails, you agree that disputes will be resolved through binding arbitration rather than in court, except for claims eligible for small claims court. Arbitration will be conducted by a neutral arbitrator and governed by the American Arbitration Association (AAA) rules.

12.3 Class Action Waiver

You agree to bring claims only in your individual capacity and not as part of a class action or representative proceeding.

12.4 Exceptions

Either party may seek equitable relief (e.g., injunctions) in court for intellectual property disputes or unauthorized access to systems.

13. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by:

• Posting updated Terms with a new "Last Updated" date
• Sending email notification to your registered address
• Displaying a notice in the application

Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms. If you do not agree to changes, you must stop using the Service and delete your account.

14. Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles. Any disputes not subject to arbitration shall be resolved in the courts located in Gainesville, Florida.

15. Miscellaneous

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and TeamCentral regarding the Service.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

15.3 Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

15.4 Assignment

You may not assign or transfer these Terms without our consent. We may assign our rights and obligations without restriction.

15.5 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, wars, pandemics, or third-party service outages.

16. Contact Information

For questions about these Terms, contact us at: