1. Introduction
TeamCentral ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at teamcentral.app and related subdomains.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, and authentication credentials
- Calendar Data: Calendar events, meeting details, attendees, and scheduling information accessed through Google Calendar integration
- Meeting Content: Meeting transcripts, audio recordings (if provided), and related meeting data
- Zoom Integration: Zoom account email and meeting information when you connect your Zoom account
2.2 Automatically Collected Information
- Usage Data: Features used, queries submitted, and interaction patterns
- Device Information: Browser type, operating system, and IP address
- Log Data: Access times, pages viewed, and diagnostic information
3. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process and analyze meeting transcripts using AI (Anthropic Claude)
- Schedule meetings and create calendar events via Google Calendar integration
- Create Zoom meetings when requested
- Respond to your queries about meetings and calendar data
- Improve and optimize our services
- Send service-related communications
- Detect and prevent fraud or abuse
4. Third-Party Services
We integrate with the following third-party services:
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of sensitive data in transit and at rest (AES-256)
- OAuth tokens encrypted using AES-256-GCM before storage
- Secure authentication via Firebase Authentication
- Regular security audits and monitoring
- Access controls limiting employee access to user data
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us. Upon request, we will:
- Delete your account and associated user data
- Remove calendar connections and integration tokens
- Delete meeting transcripts and related content
- Retain only minimal information required for legal compliance
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data
- Data Portability: Receive your data in a machine-readable format
- Opt-Out: Disconnect integrations or revoke access at any time
- Object: Object to certain data processing activities
To exercise these rights, contact us at privacy@teamcentral.app
8. Google API Services User Data Policy
TeamCentral's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:
- We only request the minimum scopes necessary for functionality
- Calendar data is used solely to provide scheduling features
- We do not transfer Google user data to third parties (except as required for service functionality)
- We do not use Google user data for advertising
- Human review of user data only occurs for security, debugging, or compliance purposes
9. Children's Privacy
TeamCentral is not intended for users under 13 years of age (or 16 in the EU). We do not knowingly collect information from children. If you believe we have collected information from a child, contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:
- Standard Contractual Clauses approved by the European Commission
- Compliance with applicable data protection laws
- Use of services certified under privacy frameworks (e.g., Firebase, Google Cloud)
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the updated policy with a new "Last Updated" date
- Sending an email notification to your registered email address
- Displaying a notice in the application
Your continued use of TeamCentral after changes become effective constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
13. GDPR Compliance (EU Users)
For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR):
- Legal Basis: We process your data based on consent, contract performance, and legitimate interests
- Data Protection Officer: Contact dpo@teamcentral.app for GDPR-related inquiries
- Right to Lodge Complaint: You may file a complaint with your local data protection authority
- Data Processing Agreements: Available upon request for enterprise customers
14. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect and how it's used
- Right to delete personal information (with certain exceptions)
- Right to opt-out of the sale of personal information (we do not sell your data)
- Right to non-discrimination for exercising CCPA rights
To exercise these rights, email privacy@teamcentral.app with "CCPA Request" in the subject line.